Frequently Asked Questions

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Need to Cancel an Order?

Call or email us to make order changes. Special order, unusually high demand orders and Made to Order (MTO) items are considered non-cancelable/non-returnable. We will notify you in writing before we accept an order for a non-cancelable part. Once orders have been released to our warehouse for processing, we cannot make changes.

Need an Answer Now?

When you call Pressure Connections you know you're going to talk to a real person. Our Customer Service and Sales personnel are committed to courtesy with a smile. Our business hours are 8:00 AM to 6:00 PM EST Monday through Friday. We also provide a 24-hour fax line and email for your convenience.

Need a Special Fitting?

We are competitive on special steel adapters. Our Engineering Department can design fittings to meet your needs. Special Order and Made to Order (MTO) runs have a 10% over-run or under-run variance, which is standard in manufacturing. The invoice will be adjusted accordingly.

Need to Return Some Parts?

All returns must be pre-authorized and shipped with a Returned Goods Authorization (RGA) form. All returns must be no older than 12 months from purchase date and in original condition. We ask that the parts be securely packaged as they'll need to be in original condition upon our inspection. All approved returns will be issued a credit minus a 25% processing and restocking fee. We cannot fulfill return requests for damaged items, special orders, unusually high demand orders, Made To Order (MTO) items, items purchased over one year, or items not originally purchased from us. Also, we are not able to accept returns larger than 5% of your total sales. Returns Can also be found in your account page.



Simplify Your Order Process

Save time by ordering from fewer sources. We stock a large inventory of Steel and Brass fittings, Push-In fittings, Quick Disconnects, and Hydraulic Swivel Joints.

Registered ISO 9001:2015

We are a certified ISO 9001:2015 Registered firm. Our Quality Assurance program is able to provide high quality fittings and service according to ISO 9000 principles. All of the documentation needed to satisfy your Quality system requirements is on hand. At your request we will provide a Corrective Action Report and Evaluation. We also have Initial Sample Inspection, In-Process and Final Inspection Reports.

Use Your Own Part Numbers

We've placed pictures, reference numbers and crossover charts in our catalog to assist you in crossing your numbers over to ours, but we're willing to do it for you on every order. Please feel free to ask us specific questions instead of relying solely on the pictures and other information in the catalog. Pressure Connections is not responsible for any typographical or pictorial errors. Prices are subject to change without notice.

We Support Urban Ministry

Every purchase from Pressure Connections makes a difference in people's lives, including places like CITY LIFE Center. Check them out on the web at www.coyfc.org

Discounted Terms

Our standard terms are 1/2% 10 Net 30 Days. Invoices are dated the day your order is shipped. Remember, discounts apply to product only for non- C.O.D. shipments.

1-Year Warranty

We have a standard one-year warranty on all steel hydraulic fittings from the date of invoice. We take great care in checking the quality of our parts. We will provide a Certificate of Insurance upon request.

Pressure Connections Corp. warrants goods sold in this catalog to be free from defects, in materials and workmanship, for a period of 365 days from the date of the invoice. If within such a period any such goods shall be so defective then such goods shall be repaired or replaced. Such correction or replacement of defective goods shall constitute a fulfillment of all liabilities in respect to such goods. Warranty shall not apply to products subjected to (either during storage or use) accident, negligence, alteration, abuse, misuse, improper installation or unsuitable applications. In no event shall Pressure Connections be liable for consequential or accidental damage arising out of a delay in, or failure of, delivery or in defects in material and/or workmanship. Standard policy is that our products not be sold for use in ultra-hazardous applications such as aircraft, spacecraft, pollution and/or hazardous substance environments without written consent from Pressure Connections Corp.

WARNING: Modifying a part can be hazardous and voids the warranty. Consult Pressure Connections for modifications, special fittings, or special applications. For example, welding on fittings made of leaded steel, especially when zinc plated, causes toxic fumes that can result in serious injury and/or death.

Pressure Connections Corp. is the kind of company you can trust to provide you with excellent quality.